Do great work stands behind there work quick to respond.
I purchased a new 50 gallon Rheem water heater from Klopatek Plumbing. They delivered it bright and early the very next morning, spent less than an hour here: $850.00. The water heater did not heat water properly. Three phone calls and a visit to the shop asking them to please check it (I live 3 miles from the shop) resulted in no response. I had the water heater fixed on my own. I was told by the manufacturer that Klopatek Plumbing is not listed as a service contractor for Rheem water heaters. Interesting. No stars would be my rating. So much for SHOP LOCAL!
We called Klopatek in early July 2017 for an estimate on some plumbing work on a new bathroom. We were urged to get this project underway ASAP as they were extremely busy in the fall. We prepared and got ready for their arrival. On the 19th we received their quote, called them with questions only to find out the John was now on vacation. We spoke with Scott who answered all of our questions and said that when John returned they would send us out a revised quote. We never received that quote, nor did we receive a phone call. When we did call to see what the status of this job was we basically got the run around. We tried desperately to get a start date out of them but were never given any time frame ...saying," Ah, maybe in a week or so." which also came and went. Here it is a month later and still nothing from them. VERY UNRELIABLE!
Great service
Klopatek Plumbing Inc is a US Plumber based in Mercer, Wisconsin. Klopatek Plumbing Inc is located at 2690 County Park Rd, Mercer, WI 54547, USA.
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